Shipping policy

Last updated: 6 October 2026

1. Where we deliver
We deliver across India (Pan-India). We do not ship internationally at this time.

2. Shipping charges
- Free delivery across India on orders of ₹499 and above.
- A flat shipping fee of ₹59 applies to orders below ₹499.
- Cash on Delivery: available across India with no extra charge.

3. Dispatch time
Orders are packed fresh and dispatched within 2–3 working days of the order being placed.

4. Delivery time
After dispatch, orders are delivered within 4–8 working days, depending on your location. Delivery timelines are estimates. Delays can occasionally happen because of courier issues, weather, festivals or other events outside our control.

5. Order tracking
Once your order is dispatched you will receive tracking details by email/SMS/WhatsApp. You can also WhatsApp us 24/7 at +91 89851 61204 for an update.

6. Delivery address
Please make sure your address, pincode and phone number are correct. We are not responsible for delays or non-delivery caused by incorrect details provided at checkout.

7. Bulk orders
For bulk and wholesale orders, shipping charges and timelines are shared with your quote. WhatsApp +91 89851 61204.

8. Contact
Broo Foods, Emerald House, Tirumala Enclave, New Nallakunta, Hyderabad, Telangana 500044, India
Phone / WhatsApp: +91 89851 61204 · Email: broofoodsonline@gmail.com